FAQs

1. What sizes are available?

We offer a range of sizes from XS to XL , designed for all body types. Consult our size chart to ensure the perfect fit.

2. How to choose the right size?

We recommend measuring your bust, waist, and hips and comparing them to our size chart available on each product page. If you're between two sizes, we suggest choosing the larger size for greater comfort.

3. Can I exchange or return a bikini?

Yes! We accept exchanges and returns within 14 days of receiving the product, as long as it is unused and with tags intact . To initiate an exchange, please contact us via our support email.

4. How long does delivery take?

Standard shipping takes 3 to 7 business days within Brazil. International shipping can take up to 15 business days , depending on the destination.

5. How do I take care of my bikini?

To maintain durability and vibrant colors:

Hand wash with cold water and mild soap.

Avoid washers and dryers.

Do not use bleach or iron.

Dry in the shade, never in direct sunlight.

6. What material are Karen bikinis made of?

Our bikinis are made with high-quality nylon and elastane , ensuring comfort, elasticity and resistance to chlorine and sea salt.

7. Do products sell out quickly?

Yes! Our models are limited editions , so we recommend purchasing as soon as you find your favorite.

8. Do you accept custom orders?

We currently do not make custom bikinis, but we are planning special options for future collections.

9. Can I track my order?

Yes! After processing your order, we'll send you a tracking code so you can track your delivery in real time.

10. How do I contact Karen support?

You can email us at infokarenbikinis@gmail.com or send us a message through our social media channels. We will respond within 24 to 48 business hours .